Configure an EDP SMS Text Campaign: Status

The Status section is used to monitor a Campaign after it's been launched, and to configure any post-launch options. In addition, you can stop the Campaign. 

Note: The Status section isn't enabled until the Campaign is launched. 

After you launch a Campaign, you can view statistics and status information regarding each step in the launch process. The Message Processing sub-section displays each of the Launch steps, along with the status, start time stamp, end time stamp, and record quantity. 

The features and options available from the Status section are described below. 

If you need to move back to the Review section, click previous at the bottom of the screen, or click the review tab

Status

Monitor Campaign Status

To view the status of a launched EDP-driven Campaign:

  1. After you launch a Campaign, a Campaign Status progress tracker is displayed. This tracker provides a visual representation of the Campaign launch phases, and allows you to quickly see the Campaign's current state. If the Campaign encountered an error, the relevant step in the progress tracker is highlighted in red, and all subsequent steps are disabled.

  2. For triggered Campaigns, the platform displays a record count of the Campaign's previous execution, and a total record count for the Campaign's entire lifespan.

Details

The Campaign screen provides a Details section, which displays key information about the EDP-driven Campaign, such as the schedule, Sender Profile, and Campaign type. For a launched Campaign, the "Report" link allows you to navigate to the Analytics section for this Campaign.

Other Options

Other options available on the Status section are described below. 

Stop the Campaign

When you stop an EDP-driven Campaign, the system immediately stops queueing messages, and stops sending messages. Any messages currently in the queue at the moment you click Stop are recorded, and the platform will retain history of the fact that these messages were “queued but not sent.” The platform will continue to collect activity data (opens, clicks, etc.) on any records deployed prior to you stopping it.

To stop a Campaign:

  1. Click either of the following:

    • Within the Campaign Status progress tracker, click stop. 

    • At the bottom of the screen, click end campaign.

  1. A confirmation dialog box is displayed. Click stop campaign. 

  2. The status of the Campaign is changed to Done. This action can’t be undone, and the Campaign can’t later be resumed.

Edit Link URLs

Cheetah Digital allows you to modify the links within the Campaign after the Campaign has been launched. This feature should be used with caution, as changing links will immediately modify the live link-tracking module data, and will begin to redirect recipients to the new URL. Please note that using this feature will not change the content of the Campaign; to change the content, you must use the Pick Up Changes feature instead.

If your URL contains Merge Symbols, the platform imposes certain restrictions on what you're allowed to modify post-launch. You can change any of the static portions of the URL, as well as any parameters sent within the URL. You can't change anything related to the Merge Symbols, including their sequence, or the number of Merge Symbols; this means that you can't switch the Merge Symbols around, or add / remove a Merge Symbol.

For example, let's say the original URL is as follows:

https://www.cheetahdigital.com/store?utm_source=cheetah&utm_medium=email&mi_ecmp={(campaignid)}&utm_campaign=20180525_promo&om_rid={(customer_id)}&utm_content=3

This URL contains two Merge Symbols -- "campaignId" and "customer_id." You could make changes to any other aspect of this URL, except for those two Merge Symbols. The revised URL must still contain those exact same two Merge Symbols, with the same names, and in the same sequence. You can't remove them, or add a new Merge Symbol, or flip the sequence of these two Merge Symbols.

To edit link URLs after the Campaign has launched:

  1. From within the Status tab, go to Review and Approve section.

    If your Campaign contains Cells and Splits, click 3. Setup and Launch Campaign. Then select the desired cell from the Cell Tree. You must select a cell that has already deployed in order to use the Edit Link URLs feature.

  2. Click the Edit Link URLs link. The Post-Launch: Edit Link URLs pop-up window is displayed, showing all of the links being tracked within this Campaign.

  3. Place a check mark next to the URL that you want to modify. The URL text field becomes editable.

  4. Enter the new URL.

  5. Repeat the above steps as needed to modify additional URLs.

  6. Click Save Link URLS.